Cancellation & Refund Policy
We want to ensure that you are completely satisfied with your purchase. If you need to cancel or return a product, we’ve outlined our policy below to help guide you through the process.
Cancellation Policy
If you wish to cancel your order, please notify us as soon as possible. Orders can be canceled within 24 hours of placing them, provided they haven’t been shipped or processed for delivery. Once an order has been dispatched, it cannot be canceled, and our regular return and refund policy will apply. To cancel, please contact us at littlewondersgr8care@gmail.com with your order details.
Refund Policy
Refunds are available for products under specific conditions:
- Damaged or Defective Products: If the product you receive is damaged, defective, or incorrect, you are eligible for a full refund or replacement.
- Change of Mind: We offer a refund or exchange within 14 days from the date of delivery, provided the product is unused, in its original packaging, and in resalable condition.
- Non-Refundable Items: Certain items, such as customized or personalized products, cannot be returned or refunded unless they are faulty.
Refunds will be processed to your original payment method within 5-7 business days from the approval of your return request.
How to Request a Cancellation or Refund
To request a cancellation, return, or refund, please contact us at littlewondersgr8care@gmail.comYour order number and contact information.
- A brief description of the reason for the cancellation or return.
- If applicable, photos of the damaged or defective product.
Processing Time
Once your return is received and inspected, a refund will be processed to your original payment method within 5-7 business days. Please note that it may take additional time for the refund to reflect in your bank or payment account, depending on your payment method.
Contact Us
If you have any questions or concerns about your purchase, cancellation, or refund request, please contact us littlewondersgr8care@gmail.com